1. Information we handle
Depending on how you use MomentBeam, we may handle:
- Account information such as your email address, display name, language, login records, and wall or workspace memberships.
- Content you choose to provide, including photos, captions, layouts, wall settings, moderation decisions, invitations, and guest contributions.
- Display and device information needed to pair a TV, maintain a session, deliver the correct wall, recover from network interruptions, and diagnose service reliability.
- Operational information such as request identifiers, bounded service metrics, support correspondence, consent records, abuse-prevention signals, and payment references when a web subscription applies.
MomentBeam removes embedded photo metadata, including location metadata, during normal media processing. The Roku app receives a revocable display session; it does not store your owner account password.
2. Why we use it
We use this information to:
- authenticate users and pair authorized displays;
- upload, process, moderate, arrange, and privately display wall content;
- operate subscriptions, provide support, prevent abuse, and secure the service;
- measure reliability and improve MomentBeam; and
- comply with applicable legal obligations and enforce our terms.
3. Sharing and service providers
We use vendors that provide hosting, databases, private object storage, authentication, email delivery, analytics, error monitoring, and payment processing. They receive only the information needed to perform those services under their applicable agreements. We may also disclose information when required by law, to protect people or the service, or as part of a business transfer with appropriate safeguards.
MomentBeam does not sell your personal information or use your private photos for ads.
4. Retention and deletion
We retain information while it is needed to provide and secure the service, satisfy legal obligations, resolve disputes, and enforce agreements. Owners can request an export or workspace deletion from MomentBeam's account tools. Deletion revokes associated display and guest access and queues removal of private media and workspace data. Limited records may remain for security, fraud prevention, billing, legal obligations, backup expiry, or an applicable legal hold.
5. Your choices and requests
You can manage wall content and access in the product. To request access, correction, export, or deletion, or to ask a privacy question, email support@momentbeam.com. We may need to verify your identity and authority over the relevant account or wall before completing a request.
6. Children
MomentBeam is not directed to children under 13. Accounts and family photo collections must be created and managed by adults. Do not upload a child's photo unless you have the authority and any consent required to do so.
7. Security, international use, and changes
We use technical and organizational safeguards designed to protect private content, but no online service can guarantee absolute security. Information may be processed in the United States and other locations where our providers operate. If this notice changes, we will update the effective date and provide additional notice when required.
8. Contact
MomentBeam is operated in the United States by Lucas Martins Rodrigues. Privacy and data rights inquiries: support@momentbeam.com.